Information about the Texture of our Marshmallow Cones
Most of the packages for our
Marshmallow Cones carry the following message:
Occasionally, we get questions from customers about the texture of their candy.
The weather and humidity definitely affect Marshmallow Cones.
They usually start hard and dry, because we dry the candy in a hot room so they will not stick to the packing line as they are being wrapped. After the Marshmallow Cones are packed, they
reach equilibrium with their environment and they soften. This process
occurs at different speeds depending on the time of year.
In the winter or in very low humidity, the texture of the candy can vary
from crisp/hard to tough and chewy. In the summer or in very high humidity,
the marshmallow tends to be soft.
We have some customers who prefer them hard (most of our employees are in this category) and others who like them soft. To soften them during the winter you can try putting them in the microwave for a few seconds or leaving them in a warm (preferably humid) room for a few days.
If by chance you get a hard or chewy Marshmallow Cone, it is not stale – it just has not softened or it is a cold and/or dry time of year. And they are still tasty!
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